FAQ

Q: HOW CAN I TRACK MY ORDER?

You can track your order using the tracking number provided in your shipping confirmation email. If you have any issues or need further assistance, please contact our customer service team at this link

Q: WILL A SOLD-OUT ITEM BE RESTOCKED?

We strive to keep our most popular items in stock. If an item is sold out, you can sign up for restock notifications on the product page. We will notify you as soon as the item is back in stock

Q: WHAT DOES IT MEAN IF AN ITEM IS AVAILABLE FOR PRE-ORDER?

If an item is available for pre-order, it means you can purchase it in advance before it is officially released. Pre-ordering guarantees that you will receive the item once it becomes available. The estimated shipping date will be provided on the product page

Q: WHAT IS YOUR EXCHANGE AND REFUND POLICY?

We want you to be completely satisfied with your purchase. Exchange is available for defected items only or size changes - within 1 week of purchase. No refund of items. If you need to exchange size, please refer to our policy. Items must be returned within their original condition

Q: CAN I EXCHANGE AN ITEM FOR A DIFFERENT SIZE?

Yes, you can exchange an item for a different size. Please contact our customer service team at link to initiate the exchange process. Ensure the item is in it's original condition and packaging

Q: DO YOU HAVE ANY PHYSICAL STORE LOCATIONS?

Currently, D Boutique operates exclusively online. This allows us to offer a wider rande of products and provide better customer service. Stay tuned for any future updates regarding offline store locations

Q: HOW CAN I ENSURE THE AUTHENTICITY OF MY PURCHASE?

All our products are sourced directly from reputable manufacturers and undergo rigorous quality checks. When you purchase from D Boutique, you can be assured that you are receiving authentic, high-quality items

Q: WHAT STEPS IS D BOUTIQUE TAKING TO PROMOTE ETHICAL AND SUSTAINABLE PRACTICES?

At D Boutique, we are committed to ethical and sustainable fashion practices. We source high-end fabrics that are environmentally friendly and ensure that our production processes are ethical. We continuosly stirve to reduce our environmetal footprint and promote sustainability in the fashion industry